Shipping policy

Shipping Policy

Last updated: September 6, 2026

Thank you for shopping with Bri-Vox. This policy explains how we process and ship orders placed through bri-vox.com.

Order Processing

We process orders after payment is confirmed. Processing times and available delivery estimates are shown at checkout and may vary by product, destination, and order volume.

Shipping Confirmation and Tracking

When your order ships, we will send a shipping confirmation to the email address provided at checkout. Tracking information is provided when available. Tracking updates may take time to appear after dispatch.

Delivery Delays

Delivery dates are estimates, not guarantees. Delays may result from carrier operations, customs, weather, incorrect address information, or other circumstances outside our control. If tracking shows no movement or your order appears delayed, email us so we can review it with the carrier.

Address Changes

Please review your shipping address before completing checkout. If you need to correct an address, email brianna05144@gmail.com as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Customs and Import Charges

International orders may be subject to customs duties, taxes, or other import charges. Any such charges are the responsibility of the recipient unless otherwise stated at checkout.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, is missing, or contains an incorrect item, email brianna05144@gmail.com within 7 days of delivery with your order number and photos where relevant. We will review the issue and provide the next steps.

Contact

For shipping questions, email brianna05144@gmail.com.