Shipping & Returns

Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You’ll receive a confirmation email with tracking information once your order ships.

Delivery time
Orders ship from within the United States and typically arrive within 2–5 business days after processing.

Shipping area
We currently ship to addresses within the United States. If you are outside the US, please contact us before placing an order.

Order issues
If your order has not arrived within 10 business days, or arrives damaged, contact us through our Contact page. We will make it right with a replacement or a full refund.

Returns
We accept returns within 30 days of the delivery date. Items must be unused, in their original condition, and in the original packaging. To start a return, use our Contact page and include your order number and reason for return. After your return is approved, we’ll provide return instructions.

Refunds
Once we receive and inspect your return, we’ll notify you whether it has been approved. Approved refunds are issued to your original payment method within 5–10 business days.

Non-returnable items
• Items damaged due to misuse or neglect
• Items returned after the 30-day return window

Exchanges
If you receive a defective or damaged item, contact us within 7 days of delivery with a photo of the damage. We’ll work with you on an exchange.

Return shipping
Return shipping costs are the customer’s responsibility unless the item arrived damaged or defective.