FAQ

How long does shipping take?

Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships. Delivery typically takes 2-5 business days after processing.

Do you ship internationally?

We currently ship to addresses within the United States. If you're outside the US, please contact us before placing an order.

What is your return policy?

We accept returns within 30 days of the delivery date. Items must be unused, in their original condition, and in the original packaging. To start a return, use our Contact page and include your order number and reason for return.

How long do refunds take?

Once we receive and inspect your return, we'll notify you whether it has been approved. Approved refunds are issued to your original payment method within 5-10 business days.

My order hasn't arrived, or it arrived damaged. What should I do?

If your order hasn't arrived within 10 business days, or arrives damaged, contact us through our Contact page. We'll make it right with a replacement or a full refund.

How can I contact customer support?

Fill out the form on our Contact page and we'll get back to you. We typically respond within 1-2 business days.